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CGI Windows & Doors in West Palm Beach, OH | TruePane Windows & Doors
West Palm Beach Window Installation and door service means repairing and replacing impact-rated units on CBS homes, most of them built between the 1940s and 1980s. We are an independent service provider for CGI Estate Collection, Vue Collection, Targa Series, and Sculptured Series products. The work we do here has to account for salt air off Lake Worth Lagoon and the city’s historic-district Certificate of Appropriateness, which does not exist for parcels just across the city line in unincorporated Palm Beach County. Call (888) 635-0804 to talk through your CGI issue.
Why West Palm Beach Residents Choose Us for CGI Service
Most CGI owners in West Palm Beach did not buy their windows from a catalog. They bought them because a hurricane got close enough, or because an insurance inspector flagged the original jalousies. We handle CGI sales & service the way the manufacturer intended: genuine parts where they matter, OEM-compatible alternatives where they do not, and a straight answer about whether a unit should be repaired or replaced.
Dale Kessler has been measuring and setting windows in central Ohio for close to three decades, and the rule on his whiteboard still governs every job: if the pane is not true, the job is not done. That standard carries into every CGI repair we perform across the West Palm Beach service area, from Flamingo Park to SoSo. We register both warranty layers in writing before the truck leaves the driveway. We do not leave a second appointment hanging.
Common CGI Windows & Doors Problems We Solve in West Palm Beach
- Fogged glass on Estate Collection fixed windows. Salt-laden air off Lake Worth Lagoon eats at the exterior glazing beads on fixed units, especially on lower floors where the morning air hangs. Once the bead lets go, seal failure follows and the glass fogs. We replace beads with the correct profile and reglaze before the sash has to come out.
- Stripped operator hardware on CGI casement windows. The steel hinge arms on casement operators corrode in this salt air, and when the arm binds, the homeowner forces the crank. The gear strips. We replace operators and hinge arms with genuine CGI parts so the window works without fighting it.
- Warped wood interior frames on Sculptured Series units. These units sit inside CBS openings with drywall returns that trap humidity. The wood interior frame absorbs that moisture and starts to delaminate or warp. Swapping the frame is a faster, cheaper fix than chasing rot through the rough opening.
- Cracked stucco returns around replacement CGI frames. On original 1940s and 1950s CBS homes, the masonry bucks were often poured too small for a modern impact frame. When a full-frame CGI unit goes in, the stucco return cracks. We repair the return and seal it to match the surrounding wall before the crack lets water behind the frame.
- Sliding glass doors that bind or drag. CGI sliders are heavy. When the rollers wear unevenly or the track fills with sand and oxidation, the panel drags. We clean, replace rollers, and re-square the panel. Forcing a dragging panel is how you end up replacing the whole door.
CGI Service in West Palm Beach: What Local Conditions Mean for Your Equipment
West Palm Beach sits outside the High-Velocity Hurricane Zone, so CGI impact windows sold here require Florida Product Approval rather than the stricter Miami-Dade NOA. That sounds like a simpler path. It is, until you own property in Flamingo Park, El Cid, or Northwood, where the City of West Palm Beach’s Historic Preservation Board can reject a fully code-compliant impact unit if the visible muntin pattern changes from the street. A homeowner in Flamingo Park might wait three to six weeks for a Certificate of Appropriateness before we can legally set a window in an opening we have already measured. Across the city line in unincorporated Palm Beach County, that same window goes in the same week. Nobody tells you this when you buy the house. We tell you before you buy the window.
In Flamingo Park, our tech pulled a set of original 1950s jalousie windows from a CBS bungalow on Ardmore Road and found the surrounding concrete openings so spalled that standard insert CGI Estate Series units would not seat properly. We rebuilt the masonry bucks with epoxy and stainless anchors, then installed Florida Product Approved CGI fixed and awning units with a muntin pattern that matched the neighborhood’s historic profile, after the owner waited four weeks for the city’s Certificate of Appropriateness. A window that fits right should not need caulk to do the work the frame was supposed to do.
CGI Models & Products We Service in West Palm Beach
We service the full residential CGI line: Estate Collection, Vue Collection, Targa Series, and Sculptured Series. That covers fixed, awning, casement, single-hung, sliding glass doors, and French door configurations. For critical components like balances, hinges, and multi-point locks, we use genuine CGI replacement parts. For cosmetic trim, weatherstripping, and glazing beads, we often source high-quality aftermarket alternatives to keep repair costs reasonable while preserving factory performance. We keep common CGI hardware on hand for fast turnaround in West Palm Beach, and we quote manufacturer lines side by side on paper so you can see exactly what you are buying.
CGI Service Pricing in West Palm Beach
CGI repair pricing in West Palm Beach depends on what failed and whether the unit is under warranty. Hardware replacement, like operators or rollers, typically runs lower than full sash reglazing, which involves more labor and materials. A full-frame replacement on an older CBS home costs more because of the masonry work, stucco returns, and any historic-district reviews. Every estimate we give is a written line-item quote. You see the part cost, the labor, and the warranty terms before you approve anything. Call (888) 635-0804 for a free estimate on your CGI windows or doors, and we will tell you whether the unit can be repaired or should be replaced.
Serving West Palm Beach, FL - Our Local Coverage Area
We’re based in the West Palm Beach area and know this community well. Use the map below to see our service coverage - if you’re nearby, we can almost certainly help.
FAQs - CGI Windows & Doors in West Palm Beach
Yes, if your property sits within the El Cid historic district overlay, you need a Certificate of Appropriateness from the city’s Historic Preservation Board before installing replacement windows, even if the CGI unit is Florida Product Approved. The review looks at the visible profile and muntin pattern, and it typically adds three to six weeks to the project timeline. We handle the paperwork and the board submittal as part of the job. Call (888) 635-0804 to start the process early.
Fogging between the panes means the insulated glass unit seal has failed. On CGI Estate sliders near Lake Worth Lagoon, the usual first step is failure of the exterior glazing bead from salt air corrosion, which lets moisture reach the seal. Impact rating does not prevent seal failure; it prevents breach from flying debris. We can reglaze the panel with a new insulated unit, and often we can do it without removing the door from the track.
Sometimes. If the original masonry opening is large enough and the jamb is square, we can use an insert installation that leaves the stucco returns intact. If the opening is undersized or the concrete has spalled, we have to pull the frame, rebuild the buck, and the returns get redone. We will tell you which one you are looking at before we quote, not after we open the wall. Call (888) 635-0804 for a free estimate.
No. Palm Beach County’s design wind speed mandate of 140 to 150 mph applies countywide, and the city requires Florida Product Approved impact-rated units on permitted window and door work. There is no grandfathering for non-impact replacements. Non-impact CGI units do not meet the permit standard for West Palm Beach Door Installation or window replacement, so every permitted job we do uses Florida Product Approved impact units. Call (888) 635-0804 if you have a permit question on a property you are considering.
Along Flagler Drive, the most common problem is corroded casement operator hinge arms, caused by salt air off the lagoon. The arm corrodes, the homeowner forces the crank, and the operator gear strips. We replace the operator and the hinge arm with genuine CGI parts, and the window works again without touching the frame or the sash. Replacing the whole window for a stripped operator is almost never necessary.
Service Areas Near West Palm Beach
In addition to West Palm Beach, we serve Parkway, Arden-Arcade, Ladera Heights, Commerce, Rosemont, and West Athens. We also provide CGI service in Fort Lauderdale and CGI service in Miami for clients with properties across South Florida.
Book Your CGI Service in West Palm Beach Today
If your CGI window or door is fogging, binding, corroding, or leaking, call (888) 635-0804. We will send a uniformed, background-checked technician to look at it, quote it in writing, and tell you exactly what needs to happen, including any West Palm Beach historic-review steps. Estimates are free. The work is guaranteed for 90 days with the Done Right Promise.
Written by Dale Kessler, Owner at TruePane Windows & Doors, serving West Palm Beach since 2008.



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