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CGI Windows & Doors in Orlando, OH | TruePane Windows & Doors
We’re TruePane Windows & Doors, and we handle independent CGI service across Orlando and Tampa CGI service. If your CGI Estate or Sentinel windows are binding, leaking, or failing a seal inspection, call (888) 635-0804 and we’ll send a tech who’s worked on coastal-spec impact glass in a city that most people don’t realize still has to follow wind-borne debris code. We measure twice, quote on paper, and stand behind the work for 90 days.
Older Orlando homes with historic district rules and newer concrete-block condos each put different stress on CGI frames. Our crew knows both. Dale Kessler learned glazing fundamentals in the building trades program at Columbus State, and his father spent thirty years on wood-frame houses with single-pane storms. That background in older construction translates directly to what we see in Lake Eola Heights and Thornton Park, where original window openings were never built for modern impact-rated units but code still applies. For full details on CGI sales & service, call (888) 635-0804.
Why Orlando Residents Choose Us for CGI Service
Plenty of companies will install a window. Few of them understand what happens to a CGI Estate Collection slider after five Orlando summers of UV exposure, humidity, and wind-blown sand working their way into the track. We do, because we’ve pulled those units apart and rebuilt them.
We’re an independent service provider, not a CGI factory rep. That matters when a homeowner in Thornton Park calls about a dark bronze frame that’s bowed from afternoon heat on a west-facing wall. We don’t have a quota to sell replacements. We stock OEM-compatible rollers and gaskets for common CGI models, and we’re honest when a frame is too far gone to justify a repair. The Keystone Standard means both warranty layers get registered in writing before our truck leaves your driveway. Proudly serving local communities since 2008 matters more to us than franchise numbers.
Our service area covers all of 32801 and surrounding Orlando neighborhoods. We’re on time, background-checked, and we answer the phone when you call, 24 hours a day. Not a call center. A person who works here.
Common CGI Windows & Doors Problems We Solve in Orlando
- Roller glide binding on horizontal sliders. Wind-blown sand and grit from Orlando’s dry winter months and frequent summer storms works into the track. The factory rollers grind down, panels start dragging, and homeowners assume the window is shot. Most of the time we replace the glides and re-lubricate the track, and the unit runs smooth again.
- Weep-hole blockages in Estate Collection frames. Orlando’s summer humidity is relentless. When the tiny drainage channels clog with dirt, pollen, or insect debris, water has nowhere to go. It backs up inside the frame, stains the interior wall, and starts rotting the sill plate. We clear the weep system and verify drainage before recommending any seal replacement.
- UV-brittle vinyl gaskets on Sentinel Series windows. Orlando averages over 230 sunny days a year. The sun bakes vinyl gaskets until they crack, and the air seal fails even though the laminated impact glass is still solid. We replace gaskets with OEM or tested aftermarket parts and reset the weatherstripping properly.
- Thermal bowing of dark bronze aluminum frames. In Thornton Park and other historic neighborhoods, west-facing exposures soak up afternoon heat. Dark bronze aluminum expands, contracts, and eventually fatigues at the corner welds. Once that happens, the corner seals fail. We inspect for bowing whenever we service an Estate or Commercial Series unit.
- Fogged glass on older CGI impact units. Seal failure inside the insulated glass unit is a common end-of-life condition. If the frame is still square and structurally sound, we replace the glass pack with a proper low-SHGC laminated unit that meets Florida energy code. If the frame itself is bowed or corroded, replacement wins on cost.
CGI Service in Orlando: What Local Conditions Mean for Your Equipment
Here’s the thing most Orlando homeowners don’t know until a permit gets flagged. Orlando sits in a wind-borne debris region under the Florida Building Code. That means virtually any Orlando window installation or exterior door replacement must use impact-rated products or approved opening protection. It doesn’t matter that we’re inland. It doesn’t matter if the building is a 1920s bungalow in Lake Eola Heights or a mid-rise condo on East Robinson Street. The code applies to replacements, not just new construction.
We see it regularly: a homeowner wants to swap a single bathroom window, pulls the permit, and gets flagged because the replacement isn’t impact-rated. Historic district design review in Thornton Park and Lake Eola Heights adds another layer. You can’t just drop any aluminum frame into a 1940s wood opening and expect the historic board to sign off. We navigate both, because we’ve been doing it here long enough to know what each reviewer looks for. A window that fits right shouldn’t need caulk to do the work the frame was supposed to do.
CGI Models & Products We Service in Orlando
We work on the four CGI lines you’re most likely to find around Orlando:
- Estate Collection - aluminum impact windows, common in mid-rise condos and commercial storefronts.
- Sentinel Series - vinyl impact windows, a frequent choice for single-family homes.
- Tribute Series - vinyl impact windows, often spec’d for replacement projects where budget is a factor.
- Commercial Series - aluminum storefront and impact doors, found on mixed-use buildings downtown.
We keep genuine CGI rollers, gaskets, and hardware in stock for the models we service most. When a part is discontinued or backordered, we source tested aftermarket equivalents that meet Florida impact standards. We don’t guess at compatibility. We verify dimensions and load ratings before anything goes into your frame.
CGI Service Pricing in Orlando
What you’ll pay depends on what’s wrong. Here’s what we typically see around Orlando:
| Service | Typical Range |
|---|---|
| Roller or glide replacement (single panel) | $120-$260 |
| Gasket and weatherstrip replacement (per window) | $90-$180 |
| Weep system clearing and reseal | $85-$160 |
| Glass pack replacement (low-SHGC laminated IG) | $450-$900 per unit |
| Full frame replacement (Sentinel impact unit installed) | $1,800-$4,200 per opening |
The big variable is condition of the existing frame. A square aluminum frame with solid anchors takes less labor than a rotted wood sill that needs sistered studs and stainless steel straps. We quote both scenarios on paper before you commit. Call (888) 635-0804 for a free estimate. No change orders, no surprises on the final bill.
Serving Orlando, FL - Our Local Coverage Area
We’re based in the Orlando area and know this community well. Use the map below to see our service coverage - if you’re nearby, we can almost certainly help.
FAQs - CGI Windows & Doors in Orlando
Yes. Orlando is in a wind-borne debris region under the Florida Building Code, so any replacement window or Orlando door installation must be impact-rated or use approved opening protection, even if you’re miles from the Atlantic. It’s a code requirement, not a suggestion. Call (888) 635-0804 and we’ll walk you through the permit specifics for your neighborhood.
That heat is solar gain passing through the glass, and it usually means the window was spec’d without low SHGC (Solar Heat Gain Coefficient) glazing. Older CGI units installed before Florida’s energy code tightened often have clear or lightly tinted glass that lets too much solar radiation through. Replacing the glass pack with a low-SHGC laminated unit solves it. We quote the replacement on paper.
Almost always, yes. Dragging is typically the roller glides grinding on sand and grit in the track. We replace the glides, clean and lubricate the track, and the panel moves the way it did fresh out of the factory. If the track itself is corroded or the frame is bowed, we’ll tell you before recommending replacement. Estimates are free at (888) 635-0804.
It can if the window profiles and muntin patterns don’t match what the historic review board expects. We’ve done this enough to know that the fix is often a CGI Sentinel Series casement with matching muntins and the right exterior finish. We prepare the documentation the board wants and stand behind the install. Call (888) 635-0804 and we’ll tell you exactly what the city will ask for.
Estate is aluminum, which means more structural rigidity but more heat transfer through the frame. Sentinel is vinyl, which insulates better but requires different anchoring into concrete block. For a CBS condo, Sentinel is often the better thermal performer as long as the anchors are detailed correctly. We’ll quote both side by side so you can see the cost difference.
Service Areas Near Orlando
We run CGI service calls throughout metro Orlando and into the surrounding communities. Parkway, Arden-Arcade, Ladera Heights, Commerce, Rosemont, and West Athens are all within our regular route. If you’re in one of those areas, we’ll be there on the same schedule as our Orlando calls. You can see our full coverage on the Orlando service area page. For comparison, we also maintain CGI service in San Francisco and CGI service in West Palm Beach with the same OEM parts discipline.
Book Your CGI Service in Orlando Today
If your CGI windows are dragging, leaking, or hot to the touch inside, call (888) 635-0804. We’ll send a tech who knows the product, knows Orlando code, and doesn’t sell you a window you don’t need. Free estimates, written line-item quotes, and the Done Right Promise on every job.
Written by Dale Kessler, Owner at TruePane Windows & Doors, serving Orlando since 2008.



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